Crisis Contacts and Support Service Details
*Phone numbers correct as of January 2021*
If you are experiencing Crisis please contact your GP (during their usual office hours) or dial 111 (out of hours).
For immediate assistance in a life threatening situation dial 999.
Local Crisis Teams
Tees Wide Crisis and Urgent Care Team: 0800 0516 171 (24 hours a day, 7 days a week)
https://www.tewv.nhs.uk/services/crisis-and-intensive-home-treatment-team/
Drop In at Roseberry Park: OPEN 24 hours (Next to James Cook Hospital)
Marton Road, Middlebrough, TS4 3AF Phone: 01642 837 300
Crisis Team Middlesbrough: 01642 680 706
Crisis Team Redcar: 01642 838 300
Crisis Team Stockton: 01642 524 714
National Support
Anxiety UK
Charity providing support if you've been diagnosed with an anxiety condition.
Phone: 03444 775 774 (Mon to Fri, 9.30am to 5.30pm) Website: www.anxietyuk.org.uk
Bipolar UK
A charity helping people living with manic depression or bipolar disorder.
Website: www.bipolaruk.org.uk
CALM
CALM is the Campaign Against Living Miserably, for men aged 15 to 35.
Phone: 0800 58 58 58 (daily, 5pm to midnight) Website: www.thecalmzone.net
Men's Health Forum
24/7 stress support for men by text, chat and email.
Website: www.menshealthforum.org.uk
Mental Health Foundation
Provides information and support for anyone with mental health problems or learning disabilities.
Website: www.mentalhealth.org.uk
Mind
Promotes the views and needs of people with mental health problems. Also offers advice, support, group and indivdual counselling and workshops.
Phone: 0300 123 3393 (Mon to Fri, 9am to 6pm) Website: www.mind.org.uk
No Panic
Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia/OCD. Includes a helpline.
Phone: 0844 967 4848 (daily, 10am to 10pm) Website: www.nopanic.org.uk
OCD Action
Support for people with OCD. Includes information on treatment and online resources.
Phone: 0845 390 6232 (Mon to Fri, 9.30am to 5pm) Website: www.ocdaction.org.uk
OCD UK
A charity run by people with OCD, for people with OCD. Includes facts, news and treatments.
Phone: 0845 120 3778 (Mon to Fri, 9am to 5pm) Website: www.ocduk.org
PAPYRUS
Young suicide prevention society.
Phone: HOPElineUK 0800 068 4141 (Mon to Fri,10am to 5pm & 7 to 10pm. Weekends 2 to 5pm)
Website: www.papyrus-uk.org
Rethink Mental Illness
Support and advice for people living with mental illness.
Phone: 0300 5000 927 (Mon to Fri, 9.30am to 4pm) Website: www.rethink.org
Samaritans
Confidential support for people experiencing feelings of distress or despair.
Phone: 116 123 (free 24-hour helpline) Website: www.samaritans.org.uk
SANE
Emotional support, information and guidance for people affected by mental illness, their families and carers.
SANEline: 0300 304 7000 (daily, 4.30 to 10.30pm)
Textcare: comfort and care via text message, sent when the person needs it most: http://www.sane.org.uk/textcare
Peer support forum: www.sane.org.uk/supportforum Website: www.sane.org.uk/support
YoungMinds
Information on child and adolescent mental health. Services for parents and professionals.
Phone: Parents' helpline 0808 802 5544 (Mon to Fri, 9.30am to 4pm) Website: www.youngminds.org.uk
Abuse (child, sexual, domestic violence)
NSPCC
Children's charity dedicated to ending child abuse and child cruelty.
Phone: 0800 1111 for Childline for children (24-hour helpline)
0808 800 5000 for adults concerned about a child (24-hour helpline) Website: www.nspcc.org.uk
Refuge
Advice on dealing with domestic violence. Phone: 0808 2000 247 (24-hour helpline
Website: www.refuge.org.uk
Rape Crisis
To find your local services phone: 0808 802 9999 (daily, 12 to 2.30pm, 7 to 9.30pm)
Website: www.rapecrisis.org.uk
Arch North East (Middlesbrough and surrounding areas): 01642 822 331
Website: www.archnortheast.org
Eva Womens Aid (Redcar): 01642 490 677 Website: www.evawomensaid.org.uk
My Sisters Place (Middlesbrough and surrounding areas): 01642 241 864
Website: www.mysistersplace.org.uk
Harbour 01429 268 600 Website: www.myharbour.org.uk
Addiction (drugs, alcohol, gambling)
Alcoholics Anonymous
Phone: 0845 769 7555 (24-hour helpline) Website: www.alcoholics-anonymous.org.uk
Gamblers Anonymous
Website: www.gamblersanonymous.org.uk
Narcotics Anonymous
Phone: 0300 999 1212 (daily 10am to midnight) Website: www.ukna.org
Alzheimer's
Alzheimer's Society
Provides information on dementia, including factsheets and helplines.
Phone: 0300 222 1122 (Mon to Fri, 9am to 5pm. Weekends, 10am to 4pm) Website: www.alzheimers.org.uk
Bereavement
Cruse Bereavement Care
Phone: 0844 477 9400 (Mon to Fri, 9am to 5pm) Website: www.crusebereavementcare.org.uk
Crime victims
Victim Support
Phone: 0808 168 9111 (24-hour helpline) Website: www.victimsupport.org
Eating disorders
Beat
Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s) Website: www.b-eat.co.uk
Learning disabilities
Mencap
Charity working with people with a learning disability, their families and carers.
Phone: 0808 808 1111 (Mon to Fri, 9am to 5pm) Website: www.mencap.org.uk
Parenting and Carers
Family Lives
Advice on all aspects of parenting including dealing with bullying.
Phone: 0808 800 2222 (Mon to Fri, 9am to 9pm. Sat to Sun, 10am to 3pm).Website: www.familylives.org.uk
Carers Together (Redcar)
Friendly and confidential service supporting carers. Offering information, advice and support.
23 Queen Street, Redcar Phone: 01642 488 977 Mon-Fri 9am-5pm
Website: www.carerstogether.co.uk
Relationships and couples counselling
Relate
The UK's largest provider of relationship support. Website: www.relate.org.uk
